Issue:
A dispatcher requested to terminate a LoadMaster locked session. Upon checking LoadMaster Admin, no active sessions were found. Connection Center was recommended for manual termination with a provided guide. Later, user reported the issue persisted without further details.
Screen Message:
“maeperez is dispatching movement 25302277 on order 13171563 as of 02/17/2025 02:37PM”
Solution:
To fix this issue in LoadMaster:
- Go to Sys Admin > Utilities > Application Lock Manager.
- Once the Process Lock Manager window opens, select the affected order.
- Click on Remove Lock, then click Close.
Final Note: If the issue persists, contact Transport Support for additional assistance.
